Terms & Conditions

Last Update On Feb 12, 2026

1. Scope of Agreement

These Terms and Conditions, together with any quotation, proposal or written agreement issued by Advoro Pty Ltd (“Advoro”, “we”, “us”, “our”), constitute the entire agreement between the parties in relation to the goods and/or services specified in the relevant quotation or order (“Agreement”).

This Agreement supersedes all prior negotiations, representations, proposals or discussions.

By entering into this Agreement, you acknowledge that you have not relied on any representation other than those expressly set out herein.

2. Cost Increases

If any costs incurred by Advoro increase due to circumstances beyond our reasonable control, the price payable by you will be increased accordingly.

“Costs” include (without limitation):

  • statutory charges;

  • raw materials, goods or services;

  • exchange rate fluctuations;

  • customs duties, freight and tariffs;

  • labour costs and statutory entitlements; and

  • any other costs outside our reasonable control.

3. Completion Dates

Time is not of the essence under this Agreement.

Completion or delivery dates are estimates only. While reasonable efforts will be made to meet estimated dates, failure to complete by a specified date does not entitle you to cancel the Agreement or claim damages.

We are not liable for delays caused by:

  • your acts or omissions;

  • delayed approvals or instructions; or

  • failure to provide required information.

4. Force Majeure

Advoro is not liable for delay or failure to perform obligations due to causes beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic, war, civil unrest, labour disputes, government action, or supply chain disruption.

Performance time will be extended for the period of delay.

5. Assignment and Subcontracting

Advoro may assign, subcontract or transfer any rights or obligations under this Agreement without your consent.

You may not assign your rights or obligations without our prior written consent.

6. Retention of Title (Goods)

If goods are supplied:

  • Title remains with Advoro until full payment is received.

  • Risk passes to you upon delivery.

  • We may register a security interest under the Personal Property Securities Act 2009 (Cth).

7. Warranty for Services

Unless otherwise stated, services are warranted for three (3) months from completion (“Services Warranty Period”).

We warrant that services will be provided:

  • with due care and skill; and

  • in accordance with the quotation.

Claims must be made in writing within the Services Warranty Period.

This warranty does not apply where goods or services are modified by you or a third party.

8. Australian Consumer Law

Nothing in this Agreement excludes rights under the Australian Consumer Law (ACL).

If you are a Consumer under the ACL:

  • For major failures, remedies apply as provided by law.

  • For non-major failures, we may repair, replace, resupply or refund at our discretion.

Warranty claims must be sent to:

Advoro Pty Ltd
[Insert Business Address Here]
Email: admin@advoro.com.au

You are responsible for costs associated with making a claim, excluding repair or replacement costs.

9. Digital Services & Marketing Services

9.1 Scope

Where Advoro provides digital or marketing services (including website development, SEO, paid advertising, social media, branding, content creation, hosting, automation or strategy) (“Digital Services”), services are provided in accordance with the agreed scope.

Additional services outside scope may incur additional fees.

9.2 Client Responsibilities

You are responsible for:

  • Accuracy and legality of all content and materials supplied;

  • Providing timely approvals, access and information;

  • Compliance with advertising, privacy and consumer laws.

We are not responsible for verifying the legality or ownership of materials supplied by you.

9.3 Third-Party Platforms

Digital Services may involve third-party providers including Google, Meta, LinkedIn, hosting providers, email platforms and software vendors.

You acknowledge:

  • Use of these platforms is subject to their terms.

  • We are not responsible for algorithm changes, account suspensions, pricing changes or service interruptions.

  • Third-party costs and advertising spend are your responsibility unless otherwise agreed.

9.4 No Guarantee of Results

Marketing performance depends on factors outside our control.

Advoro does not guarantee:

  • Search rankings;

  • Traffic volumes;

  • Leads or sales;

  • Return on investment; or

  • Business performance outcomes.

9.5 Advertising & Media Spend

Where we manage paid campaigns:

  • Media spend is separate from service fees.

  • You authorise us to manage campaigns within agreed budgets.

  • You are responsible for payment of advertising costs.

  • We are not liable for overspend caused by platform systems or automation.

9.6 Intellectual Property (Digital Materials)

Unless otherwise agreed:

  • Upon full payment, you receive a non-exclusive licence to use final deliverables.

  • Advoro retains ownership of pre-existing materials, systems, frameworks, templates and methodologies.

  • We may display non-confidential work in our portfolio unless you request otherwise in writing.

9.7 Hosting & Technical Services

Where hosting or technical services are provided:

  • Availability depends on third-party providers.

  • Scheduled maintenance may cause downtime.

  • We are not liable for cyberattacks or breaches where reasonable safeguards are implemented.

  • You are responsible for secure password management.

9.8 Data & Privacy

You are responsible for compliance with the Privacy Act 1988 (Cth), Spam Act 2003 (Cth) and other applicable laws.

We will take reasonable steps to handle personal information lawfully but do not assume responsibility for your independent compliance obligations.

10. Payment Terms

Invoices are payable within 30 days of invoice date, without set-off.

Payment is received when cleared funds are credited to our account.

If payment is overdue, we may:

  • Charge interest at the Commonwealth Bank base corporate overdraft rate (over $100,000 facilities) plus 3%;

  • Suspend work;

  • Terminate the Agreement; and/or

  • Withdraw credit facilities.

Interest accrues daily from the due date.

11. Intellectual Property (General)

All intellectual property created by Advoro remains our property unless otherwise agreed in writing.

Where you supply materials, you warrant ownership and indemnify us against infringement claims.

You must not reverse engineer, reproduce or modify our intellectual property without written consent.

12. Limitation of Liability

To the fullest extent permitted by law, Advoro is not liable for indirect or consequential loss including loss of profit, revenue, business opportunity or business interruption.

If you are not a Consumer, our total aggregate liability is limited to the lesser of:

  • The amount paid for the relevant services; or

  • AUD $1.

If you are a Consumer, liability is limited in accordance with the ACL.

13. Termination

If you breach this Agreement or become insolvent, Advoro may:

  • Terminate the Agreement;

  • Suspend services;

  • Recover unpaid goods;

  • Retain payments made; and/or

  • Declare outstanding amounts immediately due.

14. Governing Law

This Agreement is governed by the laws of New South Wales, Australia.

The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

If any provision is invalid or unenforceable, it will be read down or severed without affecting the remainder of the Agreement.